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Understand the Terms Before You Start

These terms set out the rules that apply when you open and use a ligalutus account — covering how your account works, how payments through DANA, OVO, and GoPay are handled, and what we both agree to.

Account eligibility rulesDANA, OVO, GoPay wallet termsWithdrawal and deposit conditionsAccount suspension policyJurisdiction-dependent access
ligalutus Understand the Terms Before You Start
HOW WE OPERATE

How ligalutus Handles Your Account and Data

Your account security and data handling are part of the terms you agree to when you join. Here is how we approach each area — clearly, not with vague promises.

Account Security We use SSL encryption on all account sessions. Login uses OTP verification to your registered mobile number, so only you can authorise access or changes to your account.
Data Retention We retain account and transaction records as required by applicable rules in eligible regions. You can request a summary of your account data by contacting support from your registered email.
Wallet Verification Before your first withdrawal via DANA, OVO, or GoPay, we verify that the wallet name matches your registered account name. This is a one-time step; subsequent withdrawals process faster once verified.
Requesting Changes To update registered wallet details or personal information, contact support with your account ID and supporting documents. Changes take effect after our review confirms the request is genuine.
TERMS CONTACT

Reach Us About Any Terms Question

If a clause is unclear or you need to query a specific condition — say, how a withdrawal verification step works or how we handle a disputed DANA transaction — our support team can walk you through the relevant section. Contact us through any of the channels below before taking action on your account.

Team online

Live Chat

Open the chat widget from any page on the site. Available for account and terms queries; response times vary by queue but we aim to reply promptly.

Email Support

Send your terms-related question to our support address from your registered email. Include your account username so we can pull up the relevant details quickly.

Account Help Centre

Log into your account and navigate to the Help section. Wallet-specific queries about OVO or GoPay transactions are handled directly from inside your account dashboard.

Common Questions About These Terms

Below are the questions we hear most often about our terms and conditions. If yours is not listed, reach support through live chat or email with your account details ready.

Yes. These terms cover all account activity, including deposits and withdrawals via DANA, OVO, and GoPay. Each wallet provider's own terms also apply alongside ours.

We notify you through your registered account when terms change. Continuing to use your account after that notification counts as acceptance of the updated version.

No. Each person may hold only one account. Duplicate accounts may be suspended during review, and any balances may be withheld while the investigation is in progress.

Email support from your registered address and include your account username. We will provide a record of your account data as permitted under applicable rules in your region.

Before your first withdrawal, we check that your DANA, OVO, or GoPay wallet name matches the name on your account. It is a one-time check and speeds up future withdrawals once cleared.

Yes. Access and eligibility depend on local law and are available only in regions where it is legally permitted. If you are unsure about your region, check with local authorities before opening an account.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.